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Team Relations Intern - Summer 2019


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Company

Quicken Loans

Description

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
Who We Are
We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans \"Highest in Customer Satisfaction in Primary Mortgage Origination\" for the past nine consecutive years, 2010 - 2018. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for five consecutive years, 2014 through 2018, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.
If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine's first ever list of \"Best Places to Work for African Americans\" in 2015. We've been on Computerworld's \"Best Places to Work in IT\" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine's list of \"100 Best Companies to Work For\" in 2018, remaining in the top-30 for the past 15 years.
Interns at the Rock Family of Companies gain priceless, hands-on experience. Here, they learn how it feels to be in the workplace, participate in events around the city of Detroitand become a valuable member of our team.
Responsibilities
Metrics analysis and reporting - pull reports and measure production metrics on daily basis
Project management - handle contests and daily events
Develop ideas and contests to increase productivity and cultivate our culture
Assist in creating PowerPoint presentations for team huddles/trainings
Attend meetings and huddles as well as occasional training sessions to learn more about our business.
Transcribe and provide written recaps for meeting attendees
Help improve pipeline efficiency by checking on loans to see if there are conditions that need client communication from banker
Learn our business model by performing tasks that make our bankers more efficient
Mail clients their documents, return client calls, review lead management skills of our bankers and provide feedback
Requirements
Creative mind, able to think outside the box
Eagerness to learn, grow and get outside of one's comfort zone
Confident, well-spoken, professional
Self-directed (but willing to be coached at a high level)
Independent
Experience with Microsoft Outlook, Excel and PowerPoint is preferred
Strong verbal and written communication skills
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
Posted Date
04/14/2019

Listing ID
72163086
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