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Global Connected Customer Experience - Intern - Bachelors - OnStar Sales Field - GCC0001878


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Company

General Motors

Description

**About GM**

We're dedicated to achieving our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion\\. We are looking for people who are passionate about helping us create safer, better and more sustainable solutions for personal mobility\\. Our bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future\\.

**Why Work for Us**

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career\\. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration\\. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities

**ABOUT GCCX:**

GM's Global Connected Customer Experience \\(GCCX\\) group leads the transformation of the digital automotive customer ownership experience, including the strategy, programs and infrastructure to provide customers with the best ownership and care experiences in the industry\\. In addition, the team develops the strategy and go\\-to\\-market initiatives for GM's global portfolio of connectivity and infotainment products and services\\. Also, growing and expanding the industry\\-leading OnStar connectivity, safety and security, service business across all of GM's regions falls under GCCX\\.

GM's Urban Mobility team in charge of developing and implementing the car and ride sharing strategy and consumer and commercial service portfolio delivered through the Maven brand and business are part of the GCCX group as well\\.

**ABOUT THE INTERNSHIP:**

The OnStar Field Sales team drives revenue for the Global Connect Customer Experience organization within General Motors\\. The team works with several channel partners ranging from multiple departments in GM Dealers as well as third party partners like NIADA dealers\\.

THE ONSTAR FIELD SALES INTERN WILL MANAGE AND IMPROVE

\\- Channel incentive programs

\\- Field sales measurement and efficiencies

\\- New program development

\\- Channel expansion

**QUALIFICATIONS:**

\\- Currently pursuing a Bachelors degree in Customer Service/Experience, Marketing, or related fields

\\- Must have a minimum of a 3\\.0 overall GPA on a 4\\.0 scale

\\- Preferred graduation year: 2021 or 2022

\\- Demonstrates leadership in field of study, extra\\-curricular activities or service organizations

\\- Able to work full\\-time \\- 40 hours per week during the summer months

**DESIRED CHARACTERISTICS:**

\\- Prior internship experience \\(experience at automotive dealerships preferred\\)\\!

\\- Computer skills with high proficiency in Microsoft word, Excel, Powerpoint and Outlook

\\- Holds themselves and others accountable for demonstrating GM's values and cultural behaviors\\. Models GM behaviors and creates a winning culture\\. Performs other related duties as assigned\\.

\\- Outstanding interpersonal and relationship management skills with the ability to effectively collaborate with varying levels of the organization as needed

\\- High level of integrity, ability to deal with ambiguity, takes initiative/self\\-directed

\\- Evidence of strong character with honesty, accountability and trust

\\- Strong analytical, organizational and project management skills

\\- Highly analytical and solution orientated

\\- Ability to prioritize, multi\\-task, and meet deadlines in a fast\\-paced environment

\\- Consistently demonstrates innovative thinking and problem\\-solving skills that are customer\\-centric

\\- Strong verbal and written communication skills

**LOCATION**

GM's global headquarters in Detroit, MI

PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE\\. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP\\.
Associated topics: financial planner, financial professional, financial service, investment, merchant service, merchant service solution, mortgage, personal banker, security, treasury
Associated topics: financial planner, financial professional, financial service, investment, merchant service, merchant service solution, mortgage, personal banker, security, treasury
Posted Date
07/23/2019

Listing ID
72713063
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