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UX Strategy Intern - Summer 2021


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Company

Quicken Loans, LLC

Description

Minimum Qualifications Actively pursuing or recently earned a bachelor's degree in information technology, human-computer interaction (HCI), user experience, design, research or a related field Preferred Qualifications Foundational experience and coursework in UX disciplines, including information architecture, UX architecture, UX research, interaction design or human factors
Functional knowledge in research activities such as user testing, interviews, surveys and competitive analysis
Familiarity with Agile working environments and experience collaborating with cross-functional teams
Knowledge of common wireframing and prototyping tools such as Sketch, Invision or Figma
Understanding of basic HTML/CSS Excellent written and verbal communication skills Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint and Word Job Summary The UX Strategy Intern works closely with designers, developers, writers and product team members across the Rock Family of Companies to contribute user research and create a product s UX architecture through artifacts like wireframes, site maps and user flows. Applications should include a resume and/or LinkedIn profile as well as a portfolio displaying your work, including relevant coursework. Responsibilities Assist with facilitating design thinking and stakeholder workshops
Assist with developing user flows, wireframes and low-fidelity prototypes for rapid, iterative user interface definition and improvement
Assist with developing information architecture, site maps and taxonomy backed by client data and behavior
Conduct UX research under the guidance of senior UX strategists and present actionable recommendations and artifacts to business stakeholders based on a strategic analysis of the data
Use primary and secondary research sources to understand consumer needs to build upon strategic product recommendations
Assist with presenting UX recommendations clearly with high-quality artifacts to drive conversations between product managers, business stakeholders, writers, designers, and developers
Develop a foundational knowledge of business success drivers, industry, and regulatory trends
Understanding of website analytics and tools such as Google or Adobe Analytics Who We Are We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 through 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with. If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans." Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
Associated topics: gui, interactive producer, interface, ui, ui designer, ui ux designer, user experience, ux designer, ux ui designer, wireframing
Posted Date
01/28/2021

Listing ID
76191883
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