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Crain Communications


DescriptionCrain Communications is seeking a Technology Services Intern to work in our Eastern Market offices in Detroit.Responsibilities* Answering Help Desk Phone* Logging Calls* Installing software* Trouble shooting user problems* Networking Connections* Must take direction well and be motivated* Strong communication skills, both written and oral* Maintaining inventory records and documentation for equipmentBasic Qualifications* Being enrolled in a Computer Science/Repair course study at a College or Technical school for at least one year* Being enrolled in a skilled use of Windows XP/7, familiarity with MS-Office Products* Ability to lift 50 lbs.* Ability to work onsite in Detroit offices at least 20 hours/week.Preferences* Knowledge of both Mac and PC's* Experience working in a professional office setting* Experience providing face to face and over the phone customer service* Background installing software and troubleshooting user problemsClick HERE to visit us in our Detroit office.Visit us at Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, satellite, system engineer, system specialist, system technician
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