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Tql: Customer Service Coordinator - Entry Level

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About the role:As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers expectations.Whats in it for you:Up to $15.50/hr + $1,000 annual bonus potentialPaid relocation to any TQL officeUp to $5,000/yr in tuition reimbursementAdvancement opportunities with structured career paths and mentoring sessionsWe win wherever we go Voted a 2019 and 2020 Fortune 100 Best Companies to Work ForWhat youll be doing:Provide support to a dedicated Sales RepresentativeSchedule appointments and provide updates on shipmentsAssist with billing and payment responsibilities as neededInput and process accurate shipment data in our state-of-the-art systemsCommunicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:1+ year of customer service experience preferredExcellent telephone and communication skillsOutstanding organizational skills and attention to detailHall of Fame work ethic and ability to learn at rapid speedBasic computer skills including some knowledge of Microsoft ExcelAbility to thrive and concentrate in a fast-paced open office environment
Associated topics: associate, call center associate, coordinator, customer care representative, customer care specialist, customer service, intern, phone, service specialist, telephone service representative
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