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Customer Service Coordinator - Entry Level

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About the role:As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers expectations.Whats in it for you:* Up to $15.50/hr + $1,000 annual bonus potential* Paid relocation to any TQL office* Up to $5,000/yr in tuition reimbursement* Advancement opportunities with structured career paths and mentoring sessions* We win wherever we go Voted a 2019 and 2020 Fortune 100 Best Companies to Work ForWhat youll be doing:* Provide support to a dedicated Sales Representative* Schedule appointments and provide updates on shipments* Assist with billing and payment responsibilities as needed* Input and process accurate shipment data in our state-of-the-art systems* Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:* 1+ year of customer service experience preferred* Excellent telephone and communication skills* Outstanding organizational skills and attention to detail* Hall of Fame work ethic and ability to learn at rapid speed* Basic computer skills including some knowledge of Microsoft Excel* Ability to thrive and concentrate in a fast-paced open office environment
Associated topics: agente de servicio al cliente, associate, call center specialist, client service, customer care representative, customer service representative, representante de servicio al cliente, service, technical support, telephone service representative
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