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F&B Intern

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Stonebridge Companies


F&B Intern $9.30 - $10.30 per hour plus gratuity.As a FOOD & BEVERAGE INTERN, you are responsible for welcoming guests and working across several areas of F&B your placement to deliver an excellent Guest and Member experience. A Food & Beverage Intern would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:ESSENTIAL DUTIES AND RESPONSIBILITIES: Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & EventsWelcome guests in a polite and friendly mannerTake and deliver customer orders, consistently demonstrating high levels of customer servicePrepare set ups for tables and/or roomsFollow cash handling proceduresManage guest queries in a timely and efficient mannerUp-sell with latest departmental incentivesEnsure compliance of brand standardsStrive to achieve departmental targetsEnsure cleanliness of work areasComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsAssist other departments wherever necessary and maintain good working relationships EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred.Minimum of one year of customer service experience preferred. QUALIFICATIONS Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to interpret and perform basic math functions.Ability to interpret and perform basic computer and POS system functions.Commitment to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsKnowledge of Food Hygiene Regulations PHYSICAL DEMANDS: Must be able to stand and/or walk for long periods of time.Must be able to lift up to 50 lbs. on a regular basis. Equal access to programs, service, and employment is available to all persons. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Associated topics: alcohol, barista, bartender, beverage, beverage service, cocktail, liquor, pub bartender, tequila, wine
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